Terms & Conditions

These terms govern your purchases and all transactions made through our website or official channels.

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Product & Pricing:

• All our products are described and photographed with the utmost accuracy.

• However, slight variations in tone or finish may occur due to lighting or screen settings.

• Prices are subject to change without notice, but we assure you full transparency before checkout.

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Orders & Payments:

• Once an order is placed, you will receive a confirmation email.

• All payments are processed securely through trusted third-party gateways.

• Fémora does not store your credit or debit card details.

Shipping & Returns:

• Orders are shipped within 7 business days.

• If you wish to exchange your purchase, you may do so within 50 days of delivery, following our Exchange Policy.

• Custom or engraved pieces cannot be exchanged unless defective.

Liability:

• Fémora is not liable for delays caused by courier or unforeseen circumstances.

• However, our support team will always assist in tracking and resolving shipping concerns.

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BIRTHDAY DISCOUNT​:​

• ​Enjoy a flat 12% off on all Fémora pieces on your special day, you deserve it​​

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Customer Support Hours:

• Monday – Sunday, 10 AM – 8 PM (IST)

• We aim to respond within 24 hours on business days.

• For brand collaborations, partnerships, or press inquiries, please contact femora.co.in@gmail.com.​​

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By completing a purchase, you acknowledge that you have read and accepted these Terms & Conditions in full.